Job Details

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Sr. Benefits Consultant, Benefits Operations

Location: Richmond, VA, USA - 9954 Mayland Drive 

Hybrid

Note: This is a hybrid position. Relocation is available. Remote is currently not available.

The Opportunity:

The Senior Benefits Consultant, Benefits Operations serves as the operational lead for the administration and delivery of the company's health, welfare, leave of absence, retirement, and internationalbenefitsprograms.Thisroleisresponsibleforensuringtheefficientexecutionofbenefitsoperations,managingvendorandcarrierrelationships,overseeingbenefitstechnologyplatforms,andleadingkeybenefitsinitiatives.

The position acts as the primary owner of benefits administration processes, vendor performance, Dayforce Benefits, carrier integrations, and openenrollmentactivities.ThisindividualwillpartnercloselywithHumanResources,Payroll,vendors,consultants,andbusinessstakeholderstodeliveraseamlessemployeeexperiencewhiledrivingoperationalexcellence.

PrimaryResponsibilities:

BenefitsOperationsLeadership

• Serveastheoperationalleadfortheadministrationofcompany-sponsoredhealthandwelfarebenefitprograms.

• Overseedailybenefitsoperations,ensuringaccuracy,efficiency,andhighservicestandards.

• Managebenefitsadministrationprocessesincludingeligibility,enrollments,lifeevents,billing,andvendorcoordination.

• Continuouslyevaluateandimproveoperationalprocesses,controls,andemployeeexperience.

LeaveofAbsenceProgramOversight

• Overseeadministrationofcompanyleaveprograms,includingcoordinationwiththird-partyadministrators.

• Monitorleaveprogramperformanceandidentifyopportunitiesforprocessimprovements.

• PartnerwithHRandvendorstoaddressescalatedemployeecasesandoperationalissues.

• Ensureconsistencyandeffectivenessinleaveadministrationpractices.

DayforceBenefitsProductOwner

• ServeastheprimarybusinessownerfortheDayforceBenefitsplatform.

• Leadconfigurationreviews,testing,systemenhancements,andannualbenefitsetupactivities.

• PartnerwithHRIS,Payroll,vendors,andconsultantstoresolvesystemissuesandimplementsolutions.

• Managebenefits-relatedintegrations,interfaces,anddatagovernance.

• DriveongoingoptimizationandutilizationofDayforcecapabilities.

OpenEnrollmentLeadership

• Leadannualopenenrollmentplanning,preparation,execution,andpost-enrollmentactivities.

• Coordinatewithvendors,carriers,consultants,HR,andcommunicationsteams.

• Overseeenrollmenttesting,readinessreviews,issueresolution,andemployeesupport.

• Ensuresuccessfulimplementationofenrollmentchangesandnewprogramofferings.

VendorManagement

• Serveastheprimaryrelationshipmanagerforbenefitsvendors,consultants,andthird-partyadministrators.

• Monitorvendorperformance,service-levelagreements,andoperationaleffectiveness.

• Leadissueresolution,escalations,andcorrectiveactionplanswhennecessary.

• Supportvendorselection,implementation,andrenewalprocesses.

• Buildstrongpartnershipsthatenhanceservicedeliveryandemployeeexperience.

CarrierImplementationsandIntegrations

• Leadcarrierimplementationprojectsandongoingintegrationmanagement.

• Coordinatedatafeeds,filetesting,eligibilitytransfers,andoperationalreadinessactivities.

• Partnerwithcarriersandvendorstoensureaccurateenrollmentandeligibilitydata.

• Identifyandresolveintegrationissuesimpactingemployeesorplanoperations.

InternationalBenefitsAdministration

• SupportadministrationofinternationalbenefitsprogramsinIreland,China,andMalaysia.

• Coordinatewithlocalvendors,brokers,consultants,andbusinessstakeholders.

• Monitorprogramadministrationandsupportrenewalactivities.

• Assistwithimplementationofglobalbenefitsinitiativesandprocessimprovements.

ProcessDesignandDocumentation

• Developandmaintainbenefitsoperationalprocedures,workflows,anddocumentation.

• Establishstandardoperatingproceduresforkeybenefitsprocesses.

• Identifyopportunitiestostreamlineoperationsandreduceadministrativecomplexity.

• Supportbusinesscontinuityandknowledgemanagementefforts.

BenefitsCommunicationsSupport

• Supportdevelopmentandexecutionofemployeebenefitscommunications.

• PartnerwithHR,vendors,andcommunicationsteamstoimproveemployeeunderstandingandengagement.

• Assistwithpreparationofenrollmentmaterials,employeeguides,announcements,andeducationalcontent.

• Serveasasubjectmatterexpertforemployeeandstakeholderinquiries.

ProjectandProgramManagement

• Leadorsupportbenefits-relatedimplementations,vendortransitions,acquisitions,andotherstrategicinitiatives.

• Developprojectplans,timelines,andstakeholdercommunicationstrategies.

• Coordinatecross-functionalresourcestoensuresuccessfulprojectexecution.

• Trackdeliverables,risks,dependencies,andissueresolutionactivities.

• Supportfuturebusinessinitiativesimpactingbenefitsadministrationandemployeeprograms.

Minimum Requirements:

• Degree or equivalent and typically requires 10+ years of relevant experience. Less years required if has relevant Master’s or Doctorate qualifications.

RequiredQualifications

• Bachelor'sdegreeinHumanResources,BusinessAdministration,orrelatedfield.

• 10+yearsofprogressivebenefitsadministrationandoperationsexperience.

• Demonstratedexpertiseinhealthandwelfarebenefitsadministration.

• Experienceleadingvendormanagementandcarrierrelationships.

• Experiencesupportingbenefitsadministrationsystemsandtechnologyplatforms.

• Strongprojectmanagementandorganizationalskills.

• Excellentanalytical,problem-solving,andprocessimprovementcapabilities.

• Strongcommunicationandstakeholdermanagementskills.

PreferredQualifications

• ExperiencewithDayforceBenefitsAdministration.

• Experiencemanagingleaveofabsenceprograms.

• Experienceoverseeingcarrierimplementationsandbenefitsintegrations.

• Experiencesupportinginternationalbenefitsprograms.

• CEBSorrelatedprofessionalcertification.

• Experienceinalarge,multi-stateemployerenvironment.

​

About MMS

McKesson Medical-Surgical (MMS), which is expected to become Wellverse in early 2027, is a subsidiary and publicly reported segment of the McKesson Corporation. MMS distributes medical-surgical supplies, pharmaceuticals, diagnostic equipment and supplies, along with other solutions and services to virtually every type of healthcare setting and provider outside of the traditional hospital. These markets – often referred to as Alternate Care or Non-Acute Care – include physician offices, surgery centers, long-term care providers, laboratories, home health and hospice agencies, health systems, government facilities and online marketplaces and retailers.

Alternate Care markets are growing rapidly, and MMS is proud to be a leader in this space. With a team of approximately 8,000 employees, a network of 15 distribution centers and approximately 900 delivery vehicles, we collaborate with more than 2,200 leading manufacturers and serve over 200,000 customer accounts across the U.S. Our catalog includes more than 270,000 SKUs of branded and private-label medical-surgical products – from bandages to specialty pharmaceuticals and COVID-19 tests.

Career Level: P5

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

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