Job Details

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Company Profile

McKesson Corporation is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information solutions. McKesson partners with pharmaceutical manufacturers, providers, pharmacies, governments, and other organizations in healthcare to help provide the right medicines, medical products, and healthcare services to the right patients at the right time, safely and cost-effectively.

United by our I2CARE shared principles, our employees work every day to innovate and deliver opportunities that make our customers and partners more successful - all for the better health of patients. McKesson has been named a “Most Admired Company” in the healthcare wholesaler category by FORTUNE, a “Best Place to Work” by the Human Rights Campaign Foundation, and a top military-friendly company by Military Friendly. For more info, visit www.mckesson.com.

We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us.

Role Overview

McKesson is seeking to add a Customer Performance Management

Product Lead.

The Customer Performance Management Product Lead is responsible for driving the day‑to‑day execution of customer engagement modernization initiatives, ensuring strategy translates into operational outcomes. This role operates at the center of complex, cross‑functional workstreams, balancing analytical rigor, program management discipline, and creative problem solving to keep initiatives moving forward.

The role develops resolutions to complex operational and business problems that require frequent use of judgment and creativity. Working within broadly defined policies and practices, the Customer Performance Management Product Lead anticipates change, adapts plans in real time, and redirects efforts as needed to maintain momentum and alignment with enterprise priorities.

Key Responsibilities

• Assists daily operational execution of modernization initiatives, coordinating across business, technology, analytics, and governance teams to ensure workstreams progress as planned.

• Develops solutions to complex operational and analytical problems by synthesizing data, stakeholder input, and process insights, applying sound judgment within broadly defined frameworks.

• Partners closely with the Lead Data Analyst and technology teams to operationalize analytics, tooling, and automation into day‑to‑day workflows.

• Work is accomplished with minimal day‑to‑day direction. The role anticipates change and independently directs or redirects efforts to achieve desired outcomes aligned to long‑term goals.

• Analyzes business processes, data, and workflows to identify problems, root causes, and opportunities for improvement

• Communicates insights, recommendations, and status clearly to stakeholders and leadership to support informed decision‑making.

• Determines and pursues courses of action under consultative direction to achieve predetermined long‑range targets, balancing near‑term execution with long‑term strategic outcomes

Education & Minimum Requirements

• Bachelor’s degree or relevant equivalent experience required. Advanced degree/MBA preferred.

• Typically requires 10+ years of relevant experience. Less years required if has relevant Master’s or Doctorate qualifications.

Critical Skills

• Strong leadership and team management skills.

• Strong written and verbal communication abilities.

• In-depth knowledge of contract law and proposal drafting best practices.

• Ability to work collaboratively with cross-functional teams.

• Strong analytical and problem-solving skills.

• Attention to detail and a commitment to accuracy.

• Proficiency in relevant software and tools for contract and proposal drafting.

Additional Skills

• A successful candidate must also have a track record of strategic thinking and independent problem solving. 

• Experience with pharmaceutical contract language a plus

Working Environment

• Ability to travel 5%.

• This role is a hybrid position. The selected candidate is expected to work on-site at our Las Colinas office for a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated based on team needs and business priorities.

Authorized to work in the United States without sponsorship. McKesson complies with all applicable U.S. immigration laws and regulations. The Company does not provide employer support or sponsorship for any immigration related employment benefit for this role. Applicants must be currently authorized to work in the United States on a fulltime basis without the need for employer support or sponsorship now or in the future. This includes having the legal right to work in the United States without the need for McKesson support or sponsorship for any immigration related employment authorization (e.g., H1B, O1, E3, H1B1, TN, F1 OPT, F1 STEM OPT, F1 CPT, etc.) now or in the future. If you will require McKesson to provide immigration support or sponsorship now or in the future, you should not apply for this position.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!