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Tomorrow's health is... Defining a new possible.

HR Support Center Project Manager

Mississauga, Canada Job ID JR0144332 Category General Project Management, Business & Strategy Post Date Mar. 13, 2026
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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The Employee Care Team provides HR support to all McKesson employees and people leaders. The Employee Care Team’s mission is “Helping employees with everyday HR needs and coaching people leaders to effectively lead their teams.” The Strategy & Enablement team within the Employee Care team enables Employee Care to achieve their mission through delivering a great self-service HR experience enabled by easy-to-use technology and employee-centric HR content, and by equipping HR representatives with the latest information so they can provide exceptional service to employees when more support is needed beyond the self-service offerings. 

The Employee Care Readiness Sr. Manager ownsestablishingand executingthe framework forthe Employee Care team to be “ready” for new processes, employees (e.g., mergers & acquisitions),and scope. This includesmanagingrelationships with HR & business, buildingEmployee Care skills, andestablishingstandards and procedures for handling employeeandpeopleleaderquestions.

Responsibilities of this leader will include:

  • Scopingresources (people and budgets) needed forEmployee Care to successfully support expanded offerings

  • Enablingself-service technologies and tools to empoweremployees andpeopleleaders(key partners include HR Operations and McKesson Technology)

  • Coordinatingtraining for Employee Care team members on new processes and scope

  • Identifyand enableopportunitiesto increase efficiency and automation in the enablementspace

  • EnsuringEmployee Care readiness is included inproject teamsplans and estimates

Key Responsibilities(List the top five to seven essential responsibilities in priority order.)

  • Partner with projectand process ownersacross the enterprisetocreate readiness plans (training, communication, knowledge,etc) to support new scope/services

  • Ensure Employee Care team membershave the resources andtraining (onboarding, business acumen, process clarity/overview, etc.)to provide support

  • Partner with Process Owners and COEsto deliver communication and knowledge​content (e.g., knowledge articles, process overviews, FAQs) thatenablesEmployee Care to support new/updated processes and services.

  • Partner with McKesson Technology and HR Shared Services teams to ensure digital(including AI)and self-service readiness toolsareincluded inreadiness plans, tested, and supported

  • Deliver andmaintainthe Employee Care Readiness roadmap and dashboardincluding intake, prioritization, readiness status, risks/issues,etc

Minimum Job Qualifications(Knowledge, Skills, & Abilities):

Education/Training – 

Degree orequivalent and minimum7years’ relevant experience

Preferred:Certification Credentials such asProject Management Professional(PMP),Prosci, SHRM

Business Experience – 

  • Previous experience in an operations environment

  • Understanding of key readiness activities such as training,hypercare, reporting, etc.

Specialized Knowledge/Skills – 

  • Technology understanding​

  • Communication – written and verbal​

  • Attention to detail​

  • Project management​

  • Relationship management​

  • Process orientation​

  • General HR knowledge foundation​

Working Conditions:

Environment (Office, warehouse, etc.) –

  • Traditional office environment.

Physical Requirements (Lifting, standing, etc.) – 

  • Largepercentof time performing computer-basedwork isrequired.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$89,700 - $149,500

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.


McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation please contact us by sending an email to Disability_Accommodation@McKesson.com.

Join us at McKesson!

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McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

  • McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
  • McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
  • McKesson job postings are posted on our career site: careers.mckesson.com.

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