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Tomorrow's health is... Defining a new possible.

Sr. Manager, Sales and Business Operations

Irving, Texas Job ID JR0143573 Category Strategy, Business & Strategy Post Date Mar. 02, 2026
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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The Provider Solutions business within McKesson’s Oncology and Multispecialty Segment is scalinga newstrategic growth platform for specialty providers. The platform improves practice liquidity and delivers predictable cash flow, allowing providers to focus on patient care.

The Senior Manager, Sales & Business Operations will play a critical role in enablingthe commercialexecution, operational scale, and enterprise integration of the business. This role supports sales and account management teams, owns the enrollment and onboarding pipeline, andleadsthe development of operational processes, procedures, and controlsrequiredto scale the business.

As a newly launched platform,the businessrequiresan operator who canidentifyproblems, navigate ambiguity, and drive solutions, while continuously improving how the businessoperates. This role will alsoleverageAI-enabled tools and automation to streamline workflows, improve execution speed, and create operational efficiencies as the business scales. The individual is expected to actively learn, experiment, and apply AI responsibly to improve sales support, operations, and project execution.

This position reports to the Business Leader.

Key Responsibilities

Sales & Account Management Enablement

  • Support sales and account management teams byestablishingscalable processes, tools, and operating models that enable consistent execution.

  • Partner with commercial teams to support the end-to-end enrollment pipeline, fromopportunityintake through onboarding and activation.

  • Ensure sales support, account management, and operational workflows are clearly defined, documented, and consistently executed.

  • Act as a point of coordination to resolve operational issuesimpactingsales execution or customer experience.

  • Explicit responsibility for operating rhythms: weekly pipeline, monthly/quarterly close, issue triage, launch readiness gates.

  • Responsibility for customer-facing enablement: onboarding comms, requirements checklist, training, and “what to expect” artifacts.

Enrollment & Operational Execution

  • Own and continuously improve theproviderenrollment and onboarding process, ensuring efficiency, accuracy, and scalability.

  • Identifyand resolve operational challenges that arise as the business scales and integrates into enterprise workflows.

  • Support day-to-day operational execution to ensuretimelyenrollment, activation, and servicing of customers.

  • Develop operational checks and controls to support accuracy, compliance, and auditability.

Problem Solving & Business Advocacy

  • Proactivelyidentifyoperational gaps, inefficiencies, and risks as the business is launched and scaled.

  • Drive root-cause analysis and lead cross-functional problem-solving to implement practical, sustainable solutions.

  • Serve as an advocate for the Tempo business, ensuring operational needs, constraints, and priorities are clearly represented across the enterprise.

  • Escalate and manage issues appropriately to ensuretimelyresolution and minimal business disruption.

  • Own issue/exception management operating model (intake, prioritization, SLAs, escalation paths, and closure reporting).

  • Identifyand mitigate failure points across Sales, Ops, Finance/Treasury, Legal, and GPO partners.

Process Design, SOPs & Controls

  • Lead the development, documentation, and maintenance of standard operating procedures (SOPs) across sales support, onboarding, and ongoing operations.

  • Design clear process handoffs, ownership, and accountability across teams.

  • Establish operational controls and documentation aligned with enterprise standards.

  • Ensure processes are designed to scale and evolve as the business matures.

Enterprise Integration & Platform Enablement

  • Partner broadly across the enterprise to ensure Tempo is operationally integrated into systems, platforms, and workflows.

  • Support activation, adoption, and optimization of toolsrequiredfor sales execution, enrollment, and ongoing operations.

  • Serve as a stakeholder in enterprise initiatives and platform changes thatimpactTempo.

  • Ensure operational readiness for new capabilities, enhancements, or process changes.

Business Operations Roadmap & Scaling

  • Develop andmaintainthe Tempo operations roadmap, balancing immediate execution needs with long-term scalability.

  • Anticipate operational challenges associated with growth andproactivelyplan solutions.

  • Partner with leadership to prioritize initiatives that improve efficiency, scalability, and customer experience.

Project Management, Cross-Functional Leadership & AI-Enabled Operations

  • Lead cross-functional projects that support Tempo’s commercial execution and operational scale, ensuring initiatives are delivered on time and aligned with businessobjectives.

  • Communicate status, risks, and decisions clearly to leadership and stakeholders.

  • Leverage AI-enabled tools to streamline sales support, enrollment, operations, and project workflows.

  • Identifyand automate manual orerrorproneprocesses, using AI to accelerate documentation, SOP development, issue tracking, and project execution.

  • Continuously evaluate new AI capabilities while ensuring alignment with enterprise governance, security, and compliance standards.

  • Implement lightweight tooling for workflow management, issue tracking, and reporting to replace manual coordination.

  • Use automation (including AI whereappropriate)to reduce manual effort and error rates while meeting governance requirements.

Minimum Requirements

Degree or equivalent experience. Typically requires 7+ years of professional experience in sales operations, business operations, program management, or operational roles supporting growth businesses.

Education

Undergraduatedegree in business, operations, finance, healthcare administration, or a related field isrequired.

Critical Skills

  • Demonstrated experience supporting sales, account management, and operational execution in a growth-oriented business.

  • Proven ability to solve complex, ambiguous problems in evolving operational environments.

  • Strong understanding of how to stand up and scale operational processes.

  • Experience developing SOPs, controls, and operating frameworks from the ground up.

  • Strong project management and cross-functional leadership skills.

  • Ability to advocate effectively for business needs within a complex enterprise.

  • Demonstrated experienceleveragingAI-enabled tools to improve efficiency and execution speed.

Additional Skills

  • Experience in healthcare services, financial services, fintech, or other regulated industries.

  • Familiarity with enterprise platforms, CRM, onboarding, or workflow systems.

  • Experience supporting new business launches or platform scale-ups.

  • Background in change management or operational transformation initiatives.

Salary: 122,900.00 - 163,800.00 - 204,800.00 USD Annual with 20% MIP

Target comp is approx.~150-160K with 20% MIP

P4

Physical Requirements

General office demands

Travel

20%+

Mustbe authorized towork inthe US.Sponsorship is not available for this position.

This role is a hybrid position. The selected candidate is expected to work on-site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated based on team needs and business priorities.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$122,900 - $204,800

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.


McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation please contact us by sending an email to Disability_Accommodation@McKesson.com.

Join us at McKesson!

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McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

  • McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
  • McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
  • McKesson job postings are posted on our career site: careers.mckesson.com.

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