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Tomorrow's health is... Defining a new possible.

Director, Revenue Cycle Practice Relations

Irving, Texas Job ID JR0138961 Category Client Relationship, Customer Service & Relations Post Date Dec. 11, 2025
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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The Director, Revenue Cycle Practice Relations is responsible for developing, maintaining, and strategically enhancing relationships with assigned practices to optimize revenue cycle outcomes. This senior individual contributor serves as the principal connection between practices and the organization, driving practice satisfaction, operational excellence, and financial performance through expert account management and consultative partnership. The Director leverages industry expertise and data-driven insights to influence practice strategy, advocate for practice needs, and deliver innovative solutions.

Key Responsibilities

  • Strategic Practice Partnership
    Serve as the principal relationship manager for assigned practices, aligning organizational services and resources to support practice objectives and drive revenue cycle performance.

  • Account Management & Advocacy
    Oversee and champion the delivery of revenue cycle services, proactively identifying opportunities for improvement and advocating for practice needs within the organization.

  • Performance Analysis & Reporting
    Monitor, analyze, and interpret practice performance metrics. Provide actionable insights and recommendations to practice leadership, supporting continuous improvement and achievement of financial goals.

  • Industry Leadership
    Maintain expert knowledge of industry trends, regulatory changes, and emerging technologies. Advise practices on best practices and innovative approaches to revenue cycle management.

  • Practice Satisfaction & Engagement
    Lead regular satisfaction assessments and feedback sessions. Develop and implement strategies to enhance practice experience and address concerns.

  • Training & Enablement
    Collaborate with internal training teams to ensure content and delivery methods are tailored to practice needs, supporting operational excellence.

  • Financial Collaboration
    Partner with Finance to provide holistic guidance on practice financial performance, identifying risks and opportunities.

  • Cross-Functional Influence:
    Work collaboratively across departments to resolve complex issues, drive strategic initiatives, and ensure seamless communication between practices and the organization.

Minimum Requirement

Degree or equivalent and typically requires 10+ years of relevant experience. Less years required if has relevant Master’s or Doctorate qualifications.

Education

Bachelor’s degree required; Master’s degree or relevant certification preferred.

Critical Skills

  • Minimum of 10 years’ experience in client relationship management, account management, or revenue cycle operations within healthcare or a related industry.

  • Demonstrated expertise in revenue cycle management, practice operations, and strategic planning.

  • Exceptional communication, negotiation, and interpersonal skills.

  • Advanced analytical skills with a proven ability to develop actionable insights from complex data sets.

  • Track record of influencing organizational strategy and driving process improvement without direct supervisory authority.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$134,900 - $224,900

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

  • McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
  • McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
  • McKesson job postings are posted on our career site: careers.mckesson.com.

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