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Tomorrow's health is... Defining a new possible.

Central Fill Mail Team Lead

Cheektowaga, New York Job ID JR0142848 Category Pharmacy Technician, Pharmacy Post Date Feb. 12, 2026
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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Key Responsibilities:

  • Maintain production workflow of mail, HD, & specialtyin accordance with daily goals

  • Act as primary point contact for Wegmans Mail Support Center & Specialty Managed Care Team

  • Facilitate the daily mail/HD/specialty team operations, ensuring daily mail/specialty work is accomplished.

  • Operate as the point of contact for customer’s issues concerning the mail/HD/specialty business.

  • Assist with general support of pharmacy operations when necessary 

  • Adherence or compliance of policies and procedures/ SOPs 

  • Develop new SOPs

  • Communicate with peers and supervisors about operational concerns and assist in resolving these concerns 

  • Planning and organizing work assignments for employees 

  • Perform Central Filloperations when necessary, such as order filling, replenishment, receiving, put-away, reclamation processing, cycle count process, dispensing, sorting, shipping and returns processing 

  • Lead smaller work teams to drive continuous improvement

  • Assure employees adhere to Site Security, Safety Guidelines and Standard Operating Procedures 

  • Communicate consistently regarding operational success and issues with managers and employees 

  • Provide performance feedback to supervisors about employee performance maintaining that information is confidential at all times.

  • Retrieve supplies needed to carry out work assignments 

  • Provide training to peers as needed 

  • Assist in comment form research and communication for mail and logistics related concerns

  • Adhere to and promote the company’s Shared Principles (I2CARE & ILEAD) 

  • Maintain effective communication across all functional lines. 

  • Provide peer support and mentoring to fellow employees, identify training opportunities as needed.

  • Maintain confidentiality when necessary

  • Partner with mail and inventory teams to bring in product to support mail order scripts and assist in coordinating responses to Wegmans on tracker/backorder items as needed.

  • Act as back-up for Mail Team Lead & support production when necessary.

  • Ability to perform item loads, item creation, and PO placement in SAP. Assist with yearly RFP item loads if necessary.

  • Ability to utilize McKesson Connect for item research

  • Assist in comment form research and communication for mail related concerns.

  • Ability to slot items in the facility and adjust packsize setup of items when necessary

  • Any other assigned duties

Minimum Job Qualifications:

Must have a thorough knowledge of McKesson Central Fill processes, procedures, products, programs, services, and mail processes.  Possess excellent verbal, written, and interpersonal skills. Good PC skills required.

Education/Training – High School Degree or equivalent

Preferred Specialized Knowledge/Skills –

  • Microsoft Office Applications

  • Enthusiastic and Positive Attitude

  • Attention to detail

  • Must have the ability to analyze a problem and develop a course of action

  • Prior training experience preferred

  • Proficient with the GlobalShip shipping application

  • Proficient with all logistic value chains (i.e., FedEx, UPS, Convergence, UPSMI & USPS)

  • Excellent computer skills – able to navigate to download reports from carriers.

  • Must have great customer service skills

Working Conditions:

Environment (Office, warehouse, etc.) – Will work in all areas of the business; office and production areas which are temperature controlled.  

Physical Requirements (Lifting, standing, etc.) –

  • Able to perform order filling requirements if emergency exists.

  • Able to stay on feet for long period of time, majority of work shift.

This description is general in nature and is not intended to be an exhaustive list of all responsibilities.  Other duties may be assigned as needed to meet company goals.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$18.25 - $30.41

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.


McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation please contact us by sending an email to Disability_Accommodation@McKesson.com.

Join us at McKesson!

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McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

  • McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
  • McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
  • McKesson job postings are posted on our career site: careers.mckesson.com.

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