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Sr. Associate, Quality Assurance

Mississauga, Canada, Saint-Laurent, Canada Numéro du poste JR0143657 Catégorie Quality Assurance, Information Technology Date de publication Mar. 04, 2026
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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary

The Sr. Associate, Quality Assurance, is an integral part of the Patient Services team responsible for providing ongoing support to aid the daily business functions of the organization.

Specific Responsibilities

  • Identify, author, track, and manage deviation and privacy incident reports.
  • Conduct deviation investigations.
  • Support in the identification of root cause and corrective and preventative actions.
  • Ensure corrective and preventative actions are completed in time by relevant stakeholders.
  • Update program documentation as required by the client, including program organizational charts.
  • Produce client-facing reports on Program’s compliance and effectiveness and present data to Client in a professional, organized, and constructive manner.
  • Evaluate work processes and documentation to ensure they meet manufacturer compliance requirements and fully respond to deviation root causes.
  • Lead the training of new CAPA processes to ensure full understanding by Program stakeholders.
  • Manage client-issued training records.
  • Provide support during audits, as required

General Responsibilities

  • Assist in the development of new work and processes in response to identified Root Causes and in pursuit of robust Corrective and Preventative Actions.
  • Identify and implement metrics to evaluate the effectiveness of process improvements.

Minimum Qualifications

  • University Degree or College Diploma in a related field or equivalent.
  • 3–5 years of progressive experience in Quality Assurance within healthcare, pharma, patient support programs, or other regulated environments, including deviation and incident management, root cause analysis and CAPA, process improvement activities, and support for internal, external, or client-driven audits.

Key Competencies

  • Excellent communications skills, verbal and written in English.
  • Communications skills, verbal and written in French considered an asset.
  • Strong computer skills using MS Office (Excel, Word).
  • Highly organized with strong attention to detail.
  • Ability to apply critical thinking skills in order to resolve problems.
  • Proven ability to manage time, set priorities, and multi-task in order to meet various competing work deadlines.
  • Team-oriented, with the ability to work independently.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$64,200 - $106,900

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.


McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation please contact us by sending an email to Disability_Accommodation@McKesson.com.

Join us at McKesson!

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McKesson a pris connaissance d'arnaques en ligne liées au recrutement dans lesquelles des individus non affiliés à McKesson ou autorisés par celle-ci utilisent le nom de McKesson (ou d'entités affiliées, telles que CoverMyMeds ou RxCrossroads) dans des courriels frauduleux, des offres d'emploi ou des messages sur les réseaux sociaux. Compte tenu de ces arnaques, veuillez garder à l'esprit ce qui suit :

 

  • Les conseillers en talent de McKesson ne demanderont jamais d'argent ni d'informations de carte de crédit dans le cadre d'une candidature à un emploi chez McKesson.
  • Les conseillers en talent de McKesson ne communiquent pas avec les candidats via des salles de discussion en ligne ou en utilisant des comptes courriels tels que Gmail ou Hotmail. Notez que McKesson s'appuie sur un assistant virtuel (Gia) pour certaines communications liées au recrutement avec les candidats.
  • Les offres d'emploi de McKesson sont publiées sur le site de carrières de McKesson: careers.mckesson.com.

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