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Sr. Health Services Associate

Irving, Texas Numéro du poste JR0141287 Catégorie Health Services, Pharmacy Date de publication Jan. 06, 2026
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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The Senior Health Services Associate is a key member of our Patient Contact Center team responsible for answering phone calls and facilitating communication with healthcare providers, patients, and internal stakeholders. This role also coordinates and schedules initial and refill shipments of patient medications.

Target Budget

  • Hourly Rate: $18/hour

  • Bonus: Eligible for an annual bonus of 5%

Location & Schedule

  • Location Requirement: Candidate must reside within a 2-hour driving distance of Irving, TX

  • Schedule: Monday–Friday, 8:30 AM to 5:00 PM CT (30-minute lunch break)

Key Responsibilities:
The following duties reflect the general expectations of this role but are not all-inclusive:
•    Show initiative and take an enthusiastic, proactive approach to work  
•    Strong telephone skills  
•    Answer incoming phone calls and provide necessary information  
•    Contact patients and gather essential information for coordination of prescription shipments  
•    Accurately and completely schedule medication deliveries  
•    Maintain patient records accurately and completely  
•    Follow all applicable government regulations, including HIPAA and compliance standards  
•    Perform other duties as assigned

Key Skills:
•    Analytical and problem-solving skills  
•    Good verbal and written communication skills are essential for this position  
•    Ability to work in a fast-paced environment while multitasking and adapting to change  
•    Strong organizational skills with attention to detail  
•    Experience using MS Office applications including Word, Excel, and Outlook  
•    Must have reliable transportation to attend training sessions and meetings  
•    Bilingual preferred but not required – Spanish

Minimum Requirement:
•    High school graduate or equivalent and typically requires 1+ years of related experience

Physical Requirements:
•    Professional office environment  
•    Must be able to stand, walk, sit, and reach outward on a frequent basis  
•    Push/pull up to 15 lbs and lift/carry up to 15 lbs

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$17.04 - $28.40

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.


McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!

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Découvrir l'emplacement

McKesson a pris connaissance d'arnaques en ligne liées au recrutement dans lesquelles des individus non affiliés à McKesson ou autorisés par celle-ci utilisent le nom de McKesson (ou d'entités affiliées, telles que CoverMyMeds ou RxCrossroads) dans des courriels frauduleux, des offres d'emploi ou des messages sur les réseaux sociaux. Compte tenu de ces arnaques, veuillez garder à l'esprit ce qui suit :

 

  • Les conseillers en talent de McKesson ne demanderont jamais d'argent ni d'informations de carte de crédit dans le cadre d'une candidature à un emploi chez McKesson.
  • Les conseillers en talent de McKesson ne communiquent pas avec les candidats via des salles de discussion en ligne ou en utilisant des comptes courriels tels que Gmail ou Hotmail. Notez que McKesson s'appuie sur un assistant virtuel (Gia) pour certaines communications liées au recrutement avec les candidats.
  • Les offres d'emploi de McKesson sont publiées sur le site de carrières de McKesson: careers.mckesson.com.

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