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Manager, Patient Access & Reimbursement Operations

Cary, Caroline du Nord, Irving, Texas Numéro du poste JR0140029 Catégorie Business Operations, Business & Strategy Date de publication Dec. 05, 2025
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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Biologics by McKesson Mission

At Biologics by McKesson, our mission is to simplify access to medication and deliver personalized care that helps patients achieve the best-possible outcomes — one patient, one partner, one therapy at time.

The Manager, Patient Access & Reimbursement Operations will lead a team responsible for specialty pharmacy patient access, reimbursement execution, and affordability programs supporting rare disease and high-cost therapies.

You’ll own the end-to-end referral-to-therapy process, including benefit verification, prior authorizations, appeals, pharmacy coordination, and patient assistance programs while driving daily operations, team performance, and workflow optimization.

Key Responsibilities

  • Lead and develop a team supporting patient access, reimbursement, and affordability programs

  • Oversee daily workflows, staffing, training, performance, and escalations

  • Provide direct oversight of reimbursement workflows (benefits, PAs, appeals, PAP)

  • Serve as the primary escalation point for complex access and claim issues

  • Optimize referral-to-approval workflows to reduce time to therapy

  • Partner cross-functionally with Sales, Account Management, Implementation, and Client Teams

  • Ensure compliance with all regulatory and SOP requirements

  • Support client discussions with operational and reimbursement insights

Minimum Requirement

Degree or equivalent experience. Typically requires 6+ years of professional experience and 0-2 years of supervisory experience.

Critical Skills:

  • Reimbursement experience including, benefit verification, prior authorizations, appeals patient affordability / PAP programs

  • Demonstrated ability to coach teams through complex reimbursement and access scenarios with direct ownership of daily workflow, escalations, and performance

  • Experience analyzing operational and financial performance data

  • Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint

Additional Skills/Knowledge

  • Rare disease, oncology, or ultra-high-cost therapy programs

  • Experience working with manufacturers and specialty pharmacies

  • Workflow standardization across multi-site operations

  • Exposure to Lean, Six Sigma, or continuous improvement methodologies

  • Ability to manage complex issues, function independently, demonstrate flexibility, as well as the ability to work effectively with remote internal and external teams.

Work Environment

  • Office-based / hybrid

  • Up to 20% travel

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!

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McKesson a pris connaissance d'arnaques en ligne liées au recrutement dans lesquelles des individus non affiliés à McKesson ou autorisés par celle-ci utilisent le nom de McKesson (ou d'entités affiliées, telles que CoverMyMeds ou RxCrossroads) dans des courriels frauduleux, des offres d'emploi ou des messages sur les réseaux sociaux. Compte tenu de ces arnaques, veuillez garder à l'esprit ce qui suit :

 

  • Les conseillers en talent de McKesson ne demanderont jamais d'argent ni d'informations de carte de crédit dans le cadre d'une candidature à un emploi chez McKesson.
  • Les conseillers en talent de McKesson ne communiquent pas avec les candidats via des salles de discussion en ligne ou en utilisant des comptes courriels tels que Gmail ou Hotmail. Notez que McKesson s'appuie sur un assistant virtuel (Gia) pour certaines communications liées au recrutement avec les candidats.
  • Les offres d'emploi de McKesson sont publiées sur le site de carrières de McKesson: careers.mckesson.com.

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