Job Details

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

McKesson's Investigational Products Center (IPC) plays a critical role in the successful execution of clinical trials.  The Research Pharmacist in the IPC is responsible for performing rigorous quality control checks on all orders, verifying order accuracy, and resolving issues in collaboration with site staff.  Additionally, the role will evaluate protocol-specific requirements and apply professional judgment to design and implement processes for the storage, ordering, and shipping of investigational products. 

Position will primarily be on-site at the IPC located near the north side of DFW Airport, with occasional work from home. Position works standard business hours Monday through Friday.

Key Responsibilities:

• Leads the discussion on study start-up with sponsors/CROs related to investigational drug for clinical trials utilizing the Investigational Products Center for storage, order processing and shipping of Investigational Products.  Evaluates investigational product specific requirements from the protocol, clinical trial sponsor/CRO and utilizes professional judgement and makes decisions on how process need to be defined and setup for the management and proper storage of investigational product including temperature control monitoring and expiry management.  Works with sponsor/CRO to define IVRS requirements which coordinate with site investigational product ordering.  Coordinates with other team members involved in Study Start Up processes. Utilizing professional judgement, reviews study protocols and sponsors IVRS system and makes decision and determination on how to set up study within the Investigation Products Center.  Develops and creates work instructions and information sheets which includes proper product labelling, and any other applicable information to meet protocol specific requirements.  Conducts Investigational Products Center study specific training to ensure all personal are appropriately trained.

• Provides quality control checks on all shipments sent to sites including investigational product or other clinical trial related orders.  Prepares and processes Investigational Product Orders.  Checks orders for completeness of information. Verifies patient information and proper authorizations and/or certifications.  Re-checks orders for accuracy before processing and shipping. Processes and fills orders in an accurate and timely manner, and preparing all orders within S.O.P and department guidelines/processes.  Consults with site staff and utilizes professional judgement to resolve complaints and IVRS issues.  

• Reviews study documents and utilizes professional judgement to make determination on impacts to Investigational Products Center processes.  Responsible for determining and designing any process changes if required and communication to the team.  Responsible for implementing changes, and provides quality checks as required.

• Leads and/or participates in process improvement teams.  Implements process improvements to continue to improve the customer experience, quality, and operational efficiency of the investigational products center.

• Provides investigational product and investigational product center information by answering questions of site and central operations personnel.

Minimum Qualifications:

• PharmD (Doctor of Pharmacy from an accredited school of pharmacy, and minimum of 4+ years of professional experience.

• Licensed in the state of Texas to practice pharmacy, license in good standing.

• Excellent leadership, communication, and interpersonal skills. 

Preferred skills:

• Attention to Detail – Brings a meticulous approach to complex clinical and operational workstreams. Ensures accuracy in documentation, data integrity, and process execution, with a focus on proactively identifying inconsistencies and resolving them to uphold quality and compliance standards.

• Problem Solving – Approaches challenges with a solution-oriented mindset, using data, stakeholder input, and structured thinking to break down complex issues. Demonstrates agility in navigating ambiguity and drives toward actionable outcomes that align with business and clinical objectives.

• Collaboration – Key success factors in this role include leading without direct authority, building relationships across multiple functions, and listening to input and perspectives from across the organization.  

• Self-starter – The expectation of this role is to own the design and the work product on projects that address critical business needs/decisions. 

• The candidate should have a passion for improving US healthcare and a desire to join a team that focuses every day on enabling healthier lives through the work that we do. 

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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