Job Details

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Current Need:

The Sr. Associate Quality Specialist has many responsibilities within the Specialty Pharmacy Services Group.  The Sr. Associate Quality Specialist will participate in the various activities that evaluate and document the company’s quality improvement initiatives.  This position will uphold the culture of quality by fostering an environment of positive communication and continuous learning.

The Sr. Associate Quality Specialist will have accountability for engaging and applying enterprise quality standards and conformance to ensure consistent and expected service level outcomes.  In addition, they will proactively identify potential quality opportunities through auditing of operational procedures, key performance metrics, and transactions so that operational processes are being executed in accordance with defined processes, policies and procedures, regulations and service level standards.

This is a Hybrid role in Cary, NC. Candidate must reside within a commutable distance to Cary, NC.

Key Responsibilities:

• Responsible for developing, implementing and maintaining the pharmacy Quality Management System (QMS) and oversight of related activities. 

• Provides support for external audits by clients and regulatory bodies.

• Executes the Quality Management System (QMS) with a proactive, action-oriented focus to exceed customer expectations, as well as industry and regulatory quality standards.

• Supports the organization culture through involvement of continuous process improvement.

• Works to identify risk and opportunities for change. 

• Defines and specifies the implementation of standards, methods, and procedures in support of the Quality Management System and ensures that day to day operations are conducted in compliance with regulatory and legal requirements.

• Identifies, executes, and collaborates to drive improvement through Corrective and Preventative Action (CAPA), including documentation of all objective evidence, actions, and effectiveness checks. 

• Analyzes, trends, and documents errors and complaints

• Works cross-functionally and maintains relationships across business units

• Supports initiatives related to accreditation compliance (URAC and ACHC)

Minimum Requirement:

• Degree or equivalent and typically requires 2+ years of relevant experience.

Critical Skills:

• Healthcare or pharmacy experience, preferred

• Strong problem solver with the ability to present issues clearly and provide answers

• Highly motivated and committed to excellence with a positive attitude

• Proficiency in Microsoft Word, Excel and Power Point applications

• Strong quality orientation including the ability to focus on details and adherence to standards

• Ability to communicate effectively, both written and oral

• CPR Plus knowledge, a plus

• Master Control knowledge, a plus

• Six Sigma or Project Management experience preferred

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!