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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

McKesson is seeking a strategic and results-driven Director, EDI Integration to lead a critical healthcare connectivity and integration organization. This leader will own end-to-end onboarding, EDI operations, managed service provider governance, regulatory compliance, and financial stewardship for a large-scale trading partner ecosystem supporting customers, suppliers, and business partners across McKesson. 

The role is responsible for ensuring high-quality service delivery, operational excellence, regulatory compliance, and seamless onboarding experiences while partnering closely with business leaders, technology teams, customers, and external vendors to enable revenue growth and operational efficiency. 

This position aligns with McKesson’s LeaderRx principles through strategic leadership, customer focus, collaboration, innovation, and continuous improvement. 

What You'll Do 

• Lead the end-to-end onboarding lifecycle for customers, suppliers, and trading partners, supporting more than 7,500 annual onboardings and future growth initiatives. 

• Drive onboarding cycle-time improvements, SLA attainment, implementation quality, and successful go-lives for high-value revenue-generating partners. 

• Lead production operations and service delivery across the EDI and integration ecosystem, including IBM Sterling, Axway, Oracle, and SAP PI/PO platforms. 

• Establish operational excellence measures focused on service availability, transaction success rates, incident reduction, customer experience, and service reliability. 

• Own strategic MSP and vendor relationships, including governance, performance management, contract compliance, KPI reporting, and service maturity initiatives. 

• Provide executive leadership for healthcare EDI standards, trading partner integrations, and compliance programs supporting HIPAA, DSCSA, CSOS, and related regulatory requirements. 

• Manage service financials, chargebacks, forecasting, and cost optimization across multiple business units while balancing operational performance and investment priorities. 

• Partner with CIOs, business leaders, customers, and external stakeholders through executive reviews, Voice-of-Customer programs, and strategic planning activities. 

Basic Requirements 

• 12+ years of professional experience with 4+ years of people leadership experience managing managers and/or large operational teams. 

• Experience leading large-scale EDI operations, B2B integrations, or trading partner management organizations. 

• Experience managing customer, supplier, or trading partner onboarding programs at enterprise scale. 

• Demonstrated experience leading MSP/vendor governance, SLA management, KPI reporting, and outsourced service delivery organizations. 

• Strong knowledge of healthcare EDI transactions, integration platforms, and operational support models. 

• Experience managing budgets, chargeback models, forecasting, and financial accountability. 

• Proven ability to influence executive stakeholders and lead cross-functional strategic initiatives. 

• Bachelor's degree or equivalent work experience. 

Preferred Skills/Experience 

• Healthcare industry experience supporting pharmaceutical, distribution, supply chain, or provider business operations. 

• Expertise with IBM Sterling, Axway, SAP PI/PO, Oracle Integration technologies, or comparable integration platforms. 

• Knowledge of HIPAA, DSCSA, CSOS, and healthcare regulatory compliance requirements. 

• Experience supporting high-volume transaction processing environments and mission-critical production operations. 

• Experience leading digital transformation, operational excellence, automation, or continuous improvement programs. 

• Strong executive communication, negotiation, and stakeholder management skills. 

• Experience supporting RFP responses, customer growth initiatives, and revenue enablement programs. 

• Master's degree in Business, Technology, Operations, or related field. 

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

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