McKesson Medical Surgical is seeking an energetic and customer‑focused Health Systems Field Account Representative to support our Sales Team and Health Systems customers at the local level, strengthens relationships, drives contract compliance, and reinforces the value McKesson brings to our partners.

Candidates must reside in the Atlanta, GA area and be able to travel 40–50% within the assigned territory.

Position Summary

The Health Systems Field Account Representative serves as the primary point of contact for service visits across customer locations. You will support onboarding, facilitate ordering processes, reinforce corporate-level value propositions, and help drive product utilization and formulary adherence. You will also collaborate closely with the Field Vice President and broader Health Systems team to identify and execute on incremental growth opportunities.

Key Responsibilities

Customer Visits & Relationship Management

• Conduct service calls to Health Systems customer locations as assigned by the Health Systems team.

• Reinforce corporate-level value propositions and ensure alignment at each customer site.

• Execute account plans that outline contractual requirements, key opportunities, decision makers, expansion strategies, and resource needs.

• Ensure high levels of customer satisfaction, including reliable service, quality support, and alignment with customer goals.

Onboarding & Product Support

• Support customer onboarding during the first 30 days of go‑live, including presentations to key staff.

• Introduce new products and support product conversions and formulary updates originating from the corporate office.

• Educate customer personnel on product utilization and influence adherence to approved formularies.

Performance & Gap Resolution

• Identify service gaps, satisfaction risks, or utilization challenges at customer locations.

• Re‑establish and reinforce McKesson’s value proposition to address concerns and strengthen customer alignment.

• Partner with the Field Vice President to uncover incremental sales and growth opportunities.

Minimum Requirements

• Bachelor’s degree or equivalent experience preferred.

• Minimum 2+ years of relevant experience.

• Valid driver’s license and clean driving record.

Critical Skills

• Ability to travel 3–4 days per week within the assigned territory.

• Outstanding customer driven orientation.

• Experience in adaptive, solution‑based approach in support of customers and sales teams.

• Persuasive communication skills with the ability to influence behavior toward key objectives.

• Professional, engaging, and confident presence.

• Strong attention to detail with effective problem-solving abilities.

• Comfort with technology and customer ordering systems.

• Proficiency in Microsoft Office applications.

Preferred Skills

• Experience in medical, healthcare, or distribution environments (preferred, not required).

• Strong consultative and communication skills with the ability to collaborate at all levels of a customer organization.

• Ability to thrive in a dynamic environment and navigate organizational change.

• Able to work independently and manage time effectively.

Physical Requirements

• Significant use of computer and phone for daily work.

• Frequent travel by car to customer locations.

• Hybrid home office environment with regular regional travel.