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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

About the Role (Job Summary)

The Lead Trainer is responsible for delivering, coordinating, and continuously improving training programs that support safe, efficient, and high-quality warehouse operations. This role provides onboarding, cross-training, equipment training, and ongoing employee development while ensuring training compliance and operational readiness. Working closely with Operations Leadership, the Lead Trainer helps build workforce capability, reinforce safety standards, and support productivity goals across the distribution centre.

What You'll Do (Responsibilities)

• Lead and deliver onboarding, cross-training, refresher training, and ongoing employee development programs across warehouse operations, ensuring employees are prepared to perform their roles safely and effectively.
• Train and certify employees on warehouse processes, material handling procedures, RF scanning technology, and powered industrial equipment in accordance with operational and safety requirements.
• Maintain accurate training records, certifications, training matrices, and compliance documentation while verifying required training and safety requirements are completed before independent work assignments.
• Conduct on-the-job observations and provide coaching focused on safety, quality, productivity, and adherence to standard operating procedures, identifying and addressing skill gaps as needed.
• Partner with supervisors, team leads, and operations leadership to support workforce readiness, communicate training progress, and align training priorities with business and staffing needs.
• Develop and continuously improve training materials, job aids, work instructions, and learning tools while supporting continuous improvement initiatives, safety programs, and operational excellence efforts.

Basic Requirements

• Typically requires 5+ years of related experience
• Experience delivering training, coaching employees, mentoring peers, or acting as a subject matter expert within an operational environment.
• Experience using warehouse technology including RF scanners, warehouse management systems (WMS), or related operational systems.
• Ability to maintain accurate training records, certifications, and compliance documentation.
• Strong verbal and written communication skills with the ability to facilitate learning and provide constructive feedback.
• Demonstrated commitment to workplace safety and operational excellence.

Preferred Skills/Experience

• Experience as a Warehouse Trainer, Training Coordinator, Lead Hand, Team Lead, Learning Facilitator, or Operations Trainer.
• Experience training employees on forklifts, reach trucks, order pickers, or other powered industrial equipment.
• Knowledge of shipping, receiving, inventory control, replenishment, order fulfillment, and material handling processes.
• Experience supporting continuous improvement initiatives, standard work implementation, or operational performance programs.
• Certification in adult learning, training delivery, workplace instruction, or related training methodologies.
• Experience analyzing training effectiveness and workforce readiness metrics.

Physical Requirements

• This position is primarily based in a warehouse/distribution centre environment and requires regular presence on the operations floor.
• Minimal travel may be required for training, certification, or business-related activities.
• Ability to stand, walk, bend, reach, and move throughout a warehouse environment for extended periods.
• Ability to lift, carry, and move materials in accordance with established workplace safety guidelines.
• Ability to safely operate or become certified on required warehouse equipment and technology.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

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