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Role Overview

Reporting to an Agile Delivery Manager, the Scrum Master (P3) is accountable for end-to-end delivery leadership forsinglescrum teamwithinOntada’sTechnology Solutions portfolio.This role operates with autonomy and accountability, owning delivery outcomes, influencing senior stakeholders, and driving cross-team alignment in a regulated, enterprise environment.

We are seeking experiencedScrumMasterwith hands-on expertise inSAFe, Scrum, and Kanban, who can operate effectively across product, engineering, UX, QA, and release management. The ideal candidate is proactive, executionfocused, and comfortable driving continuous improvement while ensuring predictable,highqualitydelivery.

Key Responsibilities

DeliveryOwnership andAccountability 

• Own end-to-end delivery accountability acrosssingle scrumteamensuring predictable, high-quality outcomes.

• Establish and operate the delivery model, including sprint cadence, backlog readiness, planning, reviews, retrospectives, and release coordination.

• Facilitate all agile ceremonies, including backlog refinement, daily stand‑ups, sprint planning, reviews/demos, and retrospectives.

• Coach the Product Owner and team to ensure work items have clear scope, sizing, dependencies, risks, and acceptance criteria.

• Defineasprint andrelease scope based on product prioritization and engineering capacity.

• Lead integrated planning across product, engineering, UX, QA, and release management.

• Lead pre‑release planning, including development, validation, and readiness of Release Scope Statements; assess capacity and communicate risks and dependencies.

• Manage release‑level capacity planning, estimation, sequencing, and delivery tracking.Update resource managers and Agile PMO leadership of any under or over utilized resources.

• Ensure epics and stories are properly defined, prioritized, and meet functional and non‑functional requirements with approved acceptance criteria.

• Proactively manage delivery risks, constraints, and dependencies; provide transparent milestone tracking and reporting.

• Maintain accurate Jira updates, enforce Definition of Ready and Definition of Done, and ensure runbook updates are completed as required.

• Leadnon-prodWAR/MIM rooms to resolvetime-sensitivenon-production issues as neededfor Dev, QA or Staging environmentsin preparation for upcoming releases. 

• Maintain accuratePlainView(PV)updatefor thescrum teamwith thecorresponding project and product attributes.

• Ensure weekly time-tracking is reported by the scrum team; facilitate review of thetime trackingreportswiththeLeadershipTeamfrequently.

Stakeholder Management

• Serve as a liaison between Product Owners, Development Teams, and external stakeholders to maintain alignment on priorities and objectives.

• Provide executive level communication on delivery status, risks, dependencies, and mitigation strategies.

• Facilitate governance forums, milestone reviews, and executive checkpoints.

• Partner closely with Product Owners and technical leaders to maintain a buildready backlogfor next3-6sprints.

​Risk,Governance,and Compliance

• Proactively managecrossteam dependenciesanddelivery impediments to protect release timelines.

• Ensure adherence to governance and compliance standards, including Release Scope Statements, Scope Change Requests (SCRs), and ServiceNow change requests(CRs).

• Lead risk identification and mitigation using ROAM or equivalent practices; escalate critical risks with clear mitigation plans.

• Ensure required delivery evidence and artifacts are created by the team to support audits and regulatory requirements.

Quality, Testing, and Release Readiness

• Coordinateoverall testing readiness and execution in partnership with QA, including QA, UAT, regression, integration, and performance testing.

• Ensure all testing requirements (including NFRs) are defined, tracked, and aligned with exit criteria.

• Ensure timely creation, review, and approval of testing artifacts (e.g., test strategy, test plans).

• Coordinate integration testing readiness, including external vendors and system dependencies.

• Drive effective defect management, including prioritization, closure, and root cause analysis.

• Support planning activities to align team capacity with release objectives.

Continuous Improvement & Agile Coaching

• Coach and mentor scrum teams on agile practices, ADLC maturity, and enterprise delivery standards, raising overall delivery maturity.

• Champion continuous agile maturity improvement across teams, utilize delivery metrics, KPIs, anddashboards.

• Analyze delivery trends to identify systemic improvements.

• Contribute to the evolution ofOntada’sAgile Delivery Lifecycle (ADLC) and enterprise delivery practices.

Minimum Requirement

Degree or equivalent and typically requires 4+ years of relevant experience.

Critical Skills

• 4+ years of experience leading largescale agile delivery for complex technology initiatives; consulting experience strongly preferred.

• Demonstrated success in Scrum Master, Project Manager, or hybrid delivery leadership roles.

• Proven ability to managea scrum team, dependencies, and stakeholders in fastpaced, regulated environments.

• Strong executive communication skills, with experience engaging Directors, VPs, and senior leaders.

• Expertlevel experience managing scope, timelines, and delivery commitments.

• Solid understanding of technical architecture and product roadmaps to effectively support engineering teams.

• Experience enabling engineering best practices, including CI/CD, DevOps, automated testing, and code quality standards.

• Experience working with modern software engineering teams (web, cloud, APIs, microservices).

• Proficiency with delivery and collaboration tools such as Jira, Confluence, Miro, or similar.

• Deep knowledge of Scrum framework, roles, ceremonies, artifacts, and principles.

• Strong organizational, time management, and prioritization skills.

• Certified Scrum Master (CSM) or equivalent certification from a recognized industry organization.

• Proactively manages end-to-endJIRAprocess improvements, including access, configuration, and optimization of Jira, Confluence, and other required business tools.