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Tomorrow’s health is… Tackling challenges no one else can.

Senior Manager - DevOps

Bengaluru, India
Job IDJR0147330 See Job Responsibilities
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Success Profile

What makes a successful Senior Manager - DevOps? Here are the top traits.

  • Conceptual
  • Proactive
  • Problem-Solver
  • Strategic
  • Technologically Savvy
  • Visual Thinker

Culture

Accomplish

Make a meaningful impact by using your problem-solving skills to push the boundaries of innovation in healthcare, while maintaining a healthy work-life balance.

Innovate

Foster a digital mindset to drive IT transformation across McKesson through our evolving data and technology tools.

Grow

Join a supportive environment where you can advance your career and develop both personally and professionally.

Benefits

  • Coverage you can rely on

    • Medical, Dental, and Vision
    • Health Spending Accounts
    • Flexible Spending Accounts
  • Benefits that go beyond your base pay

    • 401(k) (U.S.)
    • Pension (Canada)
    • Employee Stock Purchase Plan
  • Support for total well-being

    • Mental Health Programs
    • Flexible Schedules
    • Paid Time Off
    • Wellness Program
    • Education Reimbursement
    • Volunteer Opportunities
    • Flexible Work Environment
  • A culture powered by belonging

    By fostering a culture of belonging, we advance our goal of being the best place to work in healthcare—connecting the right talent to the right roles to solve our most critical challenges.

Responsibility

About McKesson Compile

Established in 1833, McKesson is a US Fortune 10 global leader in healthcare supply chain management solutions, retail pharmacy, healthcare technology, community oncology, and specialty care. We partner with life sciences companies, manufacturers, providers, pharmacies, governments, and other healthcare organizations to help provide the right medicines, medical products, and healthcare services to the right patients at the right time, safely and cost effectively.

Based in Bangalore India, McKesson Compile’s data is a comprehensive, full linked system of record for the US Healthcare market, with intelligence on 2M+ healthcare professionals (HCPs) and over 800K facilities. Compile’s data includes high capture medical and pharmacy claims, closed capture Medicare claims (100%), along with best-in-class provider affiliations and customer master.

At McKesson we deliver careers with purpose and potential. Our focus on better health starts with creating an inclusive environment with strong values where you can build a fulfilling career. You can count on us to provide you with resources and opportunities to grow and be your best, while contributing to our pursuit of improving lives.

We are looking for an experienced Senior Manager - DevOps to lead and manage an offshore operations team. This role requires a strong balance of hands‑on technical expertise and people management, with close collaboration with the onshore team.

Key Responsibilities

  • Own incident management for production systems, including troubleshooting, root cause analysis (RCA), and implementation of preventive measures based on monitoring and alerts.

  • Lead 24/7 operational support through an on‑call rotation model.

  • Manage and oversee production deployments, change creation, and post‑deployment troubleshooting.

  • Drive operational excellence across infrastructure, CI/CD pipelines, and platform reliability.

  • Design, maintain, and improve monitoring dashboards and alerting (Dynatrace preferred).

  • Ensure proper documentation of incidents, runbooks, changes, and procedures (Confluence).

  • Coordinate closely with the onshore team to ensure alignment, handoffs, and clear communication.

  • Enforce operational processes, standards, and continuous improvement within the team.

Minimum Requirement

Degree or equivalent experience. Typically requires 12+ years of professional experience and 3+ years of supervisory and/or management experience.

Critical Skills

  • Proven experience managing and leading DevOps / SRE / Operations teams

  • Strong hands‑on experience with: 

    • Kubernetes (AKS)

    • CI/CD (GitHub and Github Actions)

    • Infrastructure management (Azure)

    • Monitoring application and infrastructure ( Dynatrace)

  • Experience with incident management, RCA, and production support

  • Strong documentation skills (Confluence/Service-now or similar)

  • Experience with ServiceNow (incident, change, and problem management)

  • Ability to operate effectively in a global / offshore–onshore model

  • Strong communication and stakeholder‑management skills

Key Expectations

  • Be both technically hands‑on and managerially effective

  • Ensure high availability, stability, and operational readiness

  • Drive accountability, quality, and continuous improvement across the team

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.


McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

  • McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
  • McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
  • McKesson job postings are posted on our career site: careers.mckesson.com.