Job Details

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Company Profile

McKesson Corporation is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information solutions. McKesson partners with pharmaceutical manufacturers, providers, pharmacies, governments, and other organizations in healthcare to help provide the right medicines, medical products, and healthcare services to the right patients at the right time, safely and cost-effectively.

United by our I2CARE shared principles, our employees work every day to innovate and deliver opportunities that make our customers and partners more successful - all for the better health of patients. McKesson has been named a “Most Admired Company” in the healthcare wholesaler category by FORTUNE, a “Best Place to Work” by the Human Rights Campaign Foundation, and a top military-friendly company by Military Friendly. For more info, visit www.mckesson.com.

We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us.

Job Summary

McKesson is seeking an AIM 28 Business Modernization Senior Director.

The AIM 28 Business Modernization Director is a critical, high-visibility role responsible for driving AI-enabled transformation across the North American Pharmaceutical Services organization. This leader will challenge the status quo, orchestrate cross-functional modernization efforts, and help the business shift from current to future-state ways of working. They will partner with key business leaders on execution of high-impact initiatives within the AIM 28 program and identify opportunities for the adoption of AI and advanced technologies, ensure measurable business outcomes, with a focus on disciplined investment, and create tangible value delivery across assigned domains.

Key Responsibilities

Product Management

• Serve as the AI product strategist and voice of the business, identifying unmet needs, pain points, and opportunities for AI and analytics to drive transformation.

• Define product vision, problem statements, and success metrics in partnership with business and technical stakeholders.

• Lead discovery and ideation sessions and first-principles problem solving to translate ambiguous business challenges into well-defined opportunities and prioritized product roadmaps.

• Develop clear hypotheses for value creation and partner with technical Product Managers and teams to translate these into requirements and execution plans.

• Ensure alignment between product strategy, data strategy, and business objectives

Program Leadership & Integration

• In partnership with the NAPS business leaders, lead and integrate modernization initiatives across identified Big Bet initiatives.

• Translate business needs into AI use cases and process requirements. Lead work to design future-state processes that integrate AI capabilities (e.g., machine learning, GenAI / LLM, etc.), including identification of data requirements.

• Help drive execution, remove roadblocks, manage interdependencies, and ensure measurable business outcomes.

• Aggregate and synthesize progress ensuring consistency, alignment, and collaboration across initiatives.

• Identify risks, dependencies, and gaps, and proactively resolve or escalate issues to maintain program velocity.

Business Case & Value Realization

• Partner with Finance to develop and maintain robust business cases for initiative.

• Establish KPIs, track value realization, and provide actionable insights to ensure delivery of expected financial and strategic outcomes.

• Identify risks or gaps and proactively escalate or resolve issues to support delivery of expected strategic outcomes and objectives.

Change Leadership & Stakeholder Engagement

• Lead cross-functional workshops and discovery sessions to gather input and build consensus.

• Communicate process changes and AI impacts clearly to stakeholders at all levels.

• Act as a change agent, promoting adoption of AI-enabled processes.

• Constructively challenge legacy processes and mindsets, championing new approaches and fostering a culture of continuous improvement.

• Develop and execute change management strategies to ensure successful adoption of new processes, systems, and behaviors.

• Engage and influence top executives, building trust and credibility to drive adoption of modernization initiatives.

• Embed a culture of innovation, business unit–wide change adoption, and strategic alignment.

• Champion AI-enabled transformation to deliver both near-term results and long-term business impact.

Documentation & Governance

• Contribute to enterprise process improvement frameworks and best practices.

• Ensure compliance with data governance, privacy, and ethical AI standards.

Innovation & Thought Leadership

• Stay current on emerging AI technologies and process improvement methodologies.

• Recommend innovative solutions and pilot new approaches.

• Share insights and lessons learned across the organization.

• Support evaluation of build / buy / partner approaches across technology landscape.

Portfolio Assignments

• Assigned to specific AIM 28 opportunities or Functional areas as part of Transformation.

• Other duties as assigned.

Education & Minimum Requirement

• Bachelor’s degree in business, engineering, technology, or related field or equivalent experience; advanced degree preferred.

• Typically requires 10+ years of relevant experience. Less years required if has relevant Master’s or Doctorate qualifications.

Critical Skills

• 10+ years of progressive experience in business transformation, operations, or program leadership specific to healthcare.

• Demonstrated expertise in business transformation, strategy, or relevant healthcare industry roles.

• Experience mentoring, coaching, and sharing best practices, particularly in design thinking and transformation.

• Strong financial acumen, including understanding of financial modeling (e.g., ROI, NPV, IRR, capital allocation).

• Deep expertise in AI technologies, data analytics, and their application to business transformation.

Additional Skills

• Proven ability to lead complex projects and workstreams, collaborating with diverse stakeholders to drive results.

• Skilled at challenging assumptions, probing ideas, and fostering innovative approaches to achieve better business outcomes.

• Proven ability to create frameworks and synthesize insights across programs, ensuring consistency, alignment, and integration across multiple initiatives.

• Exceptional communication skills with the ability to craft compelling narratives that influence executive decision-making and alignment.

• Demonstrated success in driving organizational change, resolving complex issues, and influencing senior stakeholders.

• Ability to build credibility and rapport with senior leaders, influence without direct authority, and drive cultural and organizational transformation.

• Thrives in dynamic, evolving environments, quickly adjusting to shifting priorities and taking on new responsibilities to deliver business impact.

Working Conditions

• Ability to travel 20%.

• Remote work environment.

• Must be authorized to work in the US unrestricted – This position is not eligible for sponsorship.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!